In-stock products purchased on weekdays before 5pm (excluding Friday's and public holidays) will be dispatched within 2 working days. You will receive a tracking number via email. If you did not receive an email, kindly contact the customer service at info@mrsrice.com.au.
Shipping charges are calculated in the shopping cart. Simply add a product, select your destination, and your shipping price and approximate delivery time frame will be displayed.
Kindly refer to the Return and Exchange policy for more details.
Yes, it is safe. However, some herbs are not recommended in pregnancy, so read the description carefully.
Yes, all teas and tonic soups can be consumed together.
Yes, they are all vegan-friendly.
No, they do not contain caffeine.
The confinement and lactation teas contain wheat, so they are not gluten-free. Herbal teas and tonic soups are gluten-free.
No, all teas are 100% NATURALLY free from dairy and sugar.
Yes, some teas contain wheat, and some products may have traces of tree nuts and sesame. Kindly check the ingredients list for details before purchase.
Please stop consuming the tea and visit your doctor immediately. Kindly advise it is the consumers responsibility to check the ingredients for allergies before purchasing or consuming our teas. Mrs. Rice cannot be held responsible for individual reactions or irritations from a product. We highly recommend you thoroughly read the ingredients list we include on every product page on our website to ensure the ingredients are safe for you to use. We would also encourage you to contact our customer service via info@mrsrice.com.au if you have any doubt about an ingredient or require further information on any product before purchase.
Please follow the brewing instructions provided.
Please store in a cool, dry place away from direct sunlight and heat.
Although the herbs are vacuum sealed, Mrs. Rice still suggest you to store the herbs in the fridge once received to preserve freshness. This is VERY important as herbs can perish easily in warm, humid conditions and can attract insects. You will notice that some of the herbs such as the goji berries and black dates will be packed separately in the tonic soup packs to the rest of the blends to further preserve their freshness as they can easily become moist if not stored well.
Australia has a strict set of standards for importation of Chinese herbs. All herbs used within Mrs. Rice are entered in the Australian Registered of Therapeutic Goods (ARTG) and batch tested for consistency and quality to protect Australians. All our herbs are approved by the Therapeutic Goods Administration (TGA).
The majority of our herbs are sourced from where they originate from and where they thrive. A large proportion of herbs are from China with some herbs coming from Southern East Asia and America. Some ingredients are also grown locally in Australia. The farmers in these regions are specialised in cultivating the herbs for centuries. To ensure the herbs greatest effectiveness, how the herb is grown, harvested, processed and the soil and climate all play a pivotal role in producing the herbs medicinal properties.
Teas expire 12 months from the purchase date and are best consumed within six months once opened.